NearbyON

Your number and your data

Who sees your details, how long we keep them, and how to ask us to delete them.

If you’re a customer

  • We don’t show your number to pros. You share it when you message or call a pro yourself, or when a pro sends you a quote: that pro gets your first name and WhatsApp. At most 5 pros per request.
  • We use your details for your request and to keep you posted about it.

If you’re a pro

  • Your page is public: name, trade, area, WhatsApp, languages, license number, description and photos.
  • How you sign in stays private.
  • We count visits and taps on your page, but we don’t record who the visitors are.

For everyone

  • We don’t sell your information, and we don’t use ad pixels or advertising cookies.
  • We keep it for up to 24 months, or less if you ask. What you type in the help chat on our contact page is kept for 90 days.
  • To see, fix, delete or download your information, write to [email protected]. We answer within 30 days.

All the details are in our privacy policy.

Still need help?

Ask our assistant or talk to a person.

Contact us